Privacy Policy

Last Updated: August 6, 2024

This Privacy Policy describes how NO.65 (the 'Site', 'we', 'us', or 'our') collects, uses, and shares your personal information when you visit, use, or make a purchase from nonchi-amsterdam.com (the 'Site') or otherwise interact with us regarding the Site (collectively, the 'Services'). For the purposes of this Privacy Policy, 'you' and 'your' refer to you as a user of the Services, whether you are a customer, website visitor, or another individual from whom we have collected information under this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, adjust the 'Last Updated' date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Data

To provide the Services, we collect (and have collected over the past twelve months) personal information about you from various sources, as outlined below. The information we collect and use depends on your interactions with us.

In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Data We Collect

The types of personal data we obtain about you depend on your interactions with our Site and your use of our Services. When we use the term 'personal data,' we mean data that identifies you, relates to you, or describes you or data that can be associated with you. The following sections describe the categories and specific types of personal data we collect.

Information We Collect Directly from You

Information you provide directly through our Services may include:

Contact Information, including your name, address, phone number, and email address.
Order Information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account Information, including your username, password, security questions, and other information used for account security.
Customer Support Information, including the information you include in communications with us, such as when you send a message through the Services.

For some features of the Services, you may need to provide us with specific information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect About Your Use

We may also automatically collect certain information about your interaction with the Services ('Usage Data'). This may involve using cookies, pixels, and similar technologies ('Cookies'). Usage Data may include information about how you visit and use our Site and your account, including device information, browser information, network connection information, your IP address, and other details about your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

Companies that support our Site and Services, such as Shopify.
Our payment processors, who collect payment information (e.g., bank account, credit card, or debit card information, billing address) to process your payment, fulfill your orders, and provide the products or services you requested, so we can fulfill our agreement with you.
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

All information we obtain from third parties is handled in accordance with this Privacy Policy. See also the section below on Third-Party Websites and Links.

How We Use Your Personal Data

Providing Products and Services: We use your personal data to provide you with the Services according to our agreement with you, including processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, arranging shipping, facilitating returns and exchanges, and other functions and features related to your account. We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services you may want to use. In this case, Shopify processes your data as outlined in its Privacy Policy and Consumer Privacy Policy.
Marketing and Advertising: We may use your personal data for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, SMS, or mail, and displaying ads for products or services to you. This may involve using your personal data to tailor the Services and ads on our Site and other websites. If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in selling our products, under Art. 6 (1) (f) GDPR.
Security and Fraud Prevention: We use your personal data to detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activities. If you choose to use the Services and register an account, you are responsible for keeping your account login details secure. We strongly advise you not to share your username, password, or other access information with anyone. If you believe your account has been compromised, contact us immediately. If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in keeping our website secure for you and other customers, under Art. 6 (1) (f) GDPR.
Communication and Service Improvement: We use your personal data to provide customer support and improve our Services. This is in our legitimate interest to communicate with you, provide effective services, and maintain our business relationship with you under Art. 6 (1) (f) GDPR.

Cookies

Like many other websites, we use cookies on our Site. Specific information about the cookies we use to support our store with Shopify can be found at https://www.shopify.com/legal/cookies. We use Cookies to support and improve our Site and Services (including remembering your actions and preferences), to conduct analytics and gain insights into user interactions with the Services (in our legitimate interest to manage, improve, and optimize the Services). We may also allow third parties and service providers to use cookies on our Site to better tailor services, products, and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can configure your browser settings to delete or reject cookies. Please note that removing or blocking cookies may negatively affect your user experience and may result in certain Services, including some features and general functionality, not working correctly or being unavailable. Additionally, blocking Cookies may not fully prevent us from sharing information with third parties, such as our advertising partners.

Please note that, although you may send a 'Do Not Track' signal in your browser, our Site, like many other websites, is not designed to respond to such signals. For more information about 'Do Not Track' signals, visit http://www.allaboutdnt.com/.

How We Disclose Personal Data

In certain circumstances, we may disclose your personal data to third parties for contract execution, legitimate purposes, and other reasons as outlined in this Privacy Policy. Such circumstances may include:

To vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, handling and shipping).
To business and marketing partners to provide services and display advertisements to you. Our business and marketing partners will use your data in accordance with their own privacy statements.
When you direct us, request us, or otherwise consent to disclosing certain data to third parties, such as to deliver products to you or through your use of social media widgets or login integrations, with your consent.
To our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
In connection with a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We have disclosed the following categories of personal data and sensitive personal data about users over the past 12 months for the purposes outlined in "How We Collect and Use Your Personal Data" and "How We Disclose Personal Data":

Category	Categories of Recipients
Identification data such as basic contact details and certain order and account information	Categories of personal data listed in the California Customer Records statute, such as basic contact details and certain order and account information
Commercial information such as order, shopping, and customer support information	Internet or similar network activity, such as usage data
Geolocation data such as locations determined by an IP address or other technical measures	Vendors and third parties providing services on our behalf (such as internet providers, payment processors, fulfillment partners, customer support partners, and data analysis providers)
	Business and marketing partners
	Affiliates

We do not use or disclose sensitive personal data without your consent or for the purpose of deriving characteristics about you.

User-Generated Content

The Services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to a public area of the Services, this content is public and accessible to everyone.

We have no control over who accesses the information you make available to others and cannot guarantee that parties with access to such information will respect your privacy or keep the information secure. We are not responsible for the privacy or security of information you make public, or for the accuracy, timeliness, or completeness of any information you post.

Third-Party Websites and Links

The Services may contain links to third-party websites or services that are not operated by us. If you click on a link to a third-party website or service, you will be directed to that third party’s website or service. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services you visit.

Your Privacy Rights

You have certain rights related to your personal data, which include:

Access: The right to request a copy of the personal data we hold about you.
Correction: The right to request that we correct any inaccuracies in your personal data.
Deletion: The right to request the deletion of your personal data, subject to certain exceptions.
Restriction: The right to request a restriction on the processing of your personal data.
Portability: The right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
Objection: The right to object to the processing of your personal data for certain purposes.
Opt-Out of Marketing: The right to opt out of receiving marketing communications from us.

To exercise any of these rights, please contact us at info@nonchi-amsterdam.com.

If you are not satisfied with our response to your request or believe that we are processing your personal data in violation of applicable data protection laws, you have the right to lodge a complaint with a supervisory authority.

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the duration of any legal obligations, as required by applicable laws or regulations, or for other legitimate purposes. The criteria we use to determine data retention periods include the length of time we need to provide you with the Services, the length of time we need to keep the data for legal or regulatory reasons, and the length of time needed to defend against legal claims.

Security

We take reasonable and appropriate measures to protect the personal data we collect from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal data, we cannot guarantee its absolute security.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@no-65.com